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FIX Maintenance & tech support sector

A system for maintenance centers — tickets, technicians, and parts

Every report gets a ticket, every technician their work, and no request slips through.

Fault tickets Technician dispatch Parts & warranty
+1000 clients across the Gulf run their business on Sigma Tech systems
In short

Nano TruWork for Maintenance & Tech Support Centers, by Sigma Tech in Kuwait: 5 fused modules (Tickets, Technicians, Spare parts, Invoicing & warranty, Reports) running on one database with a single login — cloud-based on web, iOS and Android, in Arabic and English, sold as one all-inclusive package with a full year of support.

Modules
5 fused modules
Platforms
Web · iOS · Android
Languages
Arabic (RTL) · English
Operation
Online & offline with auto-sync
Price
One package, scoped to your business
Support
A full year + team training
The challenges

What makes this sector hard to run?

01

Ticket chaos

Many faults from different channels — you need to gather and track their status.

02

Technician dispatch

Who works on what? Without a system there’s congestion and delays.

03

Parts and cost

Each repair consumes parts — they must be on the invoice.

04

Warranty

Repairs under warranty need an accurate record.

Σ
Nano TruWork system

Tuned for Maintenance & Tech Support Centers

The same integrated system — pre-configured to fit how you work. Activate the modules you need and add more as you grow.
🔗 One database · one login
TKT Integrated

Tickets

Log every fault as a ticket and track its status to closure.

TEC Integrated

Technicians

Dispatch tickets to technicians and track their completion.

INV Integrated

Spare parts

Parts stock deducted with each repair.

BILL Integrated

Invoicing & warranty

Invoices combining parts and labor and a warranty record.

RPT Integrated

Reports

Repair time, technician performance, and customer satisfaction.

Sector-specific features

Designed for how you work

Organized fault tickets
Technician dispatch and tracking
Automatic parts deduction
Warranty records
Accurate invoices
Repair-time reports
Other sectors

The same system — tuned for other sectors

EQP Equipment Rental Companies CLN Cleaning Companies AC HVAC Companies LND Laundries — Wash & Press GRD Landscaping & Garden Companies DLV Delivery Companies

Organize the maintenance center

Tickets, technicians, and parts — a system tuned to your work.

📲 Request a quote 📞 66991971